Riviera Travel

Voted the UK’s favourite tour operator in the 2011 Telegraph Travel Awards and 2nd best in the Guardian and Observer awards, Riviera Travel has been carefully researching and thoughtfully crafting an enticing range of European and Worldwide escorted tours, Short Breaks, River Cruises and Tall Ship Cruises for over 27 years, for the traveller looking for something just a little bit different.

Website – www.rivieratravel.co.uk

The work

Riviera Travel have a small but focused IT department, and we have been their main provider of IT staff since 2007.

Riviera need to recruit high-calibre individuals for their IT team. Their website is a critical 24/7 component of their business model so they need the right people on board to support and develop it. We work with them to ensure that this happens.

Key roles

We have placed key members of staff in the following main roles:

  • Web developers
  • IT technical support
  • IT Manager
  • PHP Developers
  • Testers
  • Project Managers
  • Service Delivery Manager


“Riviera Travel have used Blues Point on a number of occasions to fulfil IT employment within the business. Blues Point have a much higher interview to employment conversion rate with us than other agencies due to their careful selection processes and screening techniques. It’s refreshing to work with a partner who listens to our requirements and delivers both technical and commercially driven skilled individuals. We will continue to use Blues Point as our primary source of IT staff and come recommended by Riviera.

We have recently implemented a training plan for all IT staff with the help of Blues Point. The training involved individual assessments focusing on motivation with the team. The assessments ran by PPA and Thomas provided us with both the validation and tools to keep the team highly motivated and identify not only individuals that need help but also the specifics about why they may not be currently motivated. It improved self-awareness within the team and also gave an element of self-fulfilment with the individuals as they are now aware of what motivates them and what they need to stay focused.

All team members agreed that the results were accurate and that it has certainly had a benefit in their general outlook. I would recommend the assessment to any team and having BluesPoint manage and facilitate the training made the process effortless.”

Tim Mahoney, IT Manager